Helpdesk
The Austrian Biocides Helpdesk supports you in your issues which concern the Biocidal Product Regulation and applicable national regulations.
National Biocides Helpdesk
Please send a mail with your request to:
General requests, Helpdesk:
Questions about on-going product authorisations:
Questions about future applications, fees and delineation:
Please state following information:
- Company name
- Contact person
- Telephone number
- where applicable R4BP-case-number
Privacy protection
Please note that the personal data you provide (name, email address, telephone number, R4BP-case-number, IP address) will subsequently be processed by the Federal Ministry for Climate Action, Environment, Energy, Mobility, Innovation and Technology. The legal basis for this is Art 6 paragraph 1 lit c DSGVO (fulfilment of a legal obligation). For further information, please see the privacy policy at the bottom of this page.